EPR Enabled Transformation in Mental Health


Lancashire Care NHS Foundation Trust (LCFT) is a combined mental health and community trust providing services including community nursing, health visiting and a range of therapy. The Trust specialises in secure, inpatient and community mental health services. LCFT covers the whole of Lancashire and employs around 7,000 members of staff across more than 400 sites.

LCFT committed to making the best use of technology to deliver healthcare and have a large Health Informatics/IT department, as well as a Chief Clinical Information Officer (CCIO). LCFT is a fast follower to Berkshire Healthcare NHS Foundation Trust as part of the Global Digital Exemplar (GDE) programme to accelerate the UK’s digital healthcare agenda.

Following an in-depth tender process overseen by Trust stakeholder management, LCFT signed off Populo Consulting’s five-year Health Informatics strategy, which included the rollout of a new EPR; RiO.

This was done in a phased approach over a three-year period. The project will improve the quality of care, clinical safety, patient experience and productivity by securely sharing comprehensive clinical information electronically, both within the Trust and with partner providers across general practice and social care.

To support this decision, LCFT engaged with Populo Consulting to support the planning and delivery of RiO.

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