The NHS faces an ongoing challenge from investing millions on major healthcare IT system only to find that by the time they have been rolled out that evolving needs of an organisation and its patients have rendered it either obsolete or requiring significant optimisation.
Digital agility is becoming more important since healthcare organisations cannot afford the impact of waiting so long for a large-scale digital solution, such as an EPR, to become available. Can organisations wait up to two years (which is typical to move from business cases, through procurement and implementation) before starting the process of realising the benefits?
Can organisations wait up to two years (which is typical to move from business cases, through procurement and implementation) before starting the process of realising the benefits?
Many digital health systems are implemented and then become part of the fabric of the healthcare organisation using them. The prospect of changing them fills many with dread, even when they might not be fit for purpose or are hindering the broader adoption of technology enablers that improve efficiency, drive integration and deliver better patient care.
Legacy systems, particularly ones that an organisation manages most of its activity such as a PAS or an EPR can act as inhibitors to Trusts moving forward with improving digital maturity. However, replacing them is simply too costly, too time consuming and there is a lack of resources to effectively manage the change program involved. This leads to self-limitation in being able to adopt new technologies and the pace of change is slowed.
To plan for, procure and implement a new enterprise level system can take two years. It is no longer acceptable to be able to wait that long with organisations facing constant pressure on resources, budgets and having to adopt new models of care and meet integrated care initiatives.
Populo has worked with numerous Trusts to break this cycle and drive the digital agility of an organisation. This identifies the challenges, maps the current systems, identifies gaps in capabilities and their impact and then creates a roadmap to progress improve agility for the Trust.
Our Trust is undertaking a complex programme of digitisation and digital transformation. Achieving the Trust objectives in this area requires the support of partners that are skilled, experienced and can be trusted to deliver. Our work with Populo over the last twelve months has shown them to be just that; their expertise, responsiveness and quality of approach have provided me with confidence that the relevant projects will be delivered in a way that meets my high expectations.
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